Neutral is neither positive nor negative. Let me know why you're neutral so that I can improve. What are the things you don't like in my service? Thanks!
Can I ask why are you neither positive nor negative? What are the things you don't like in my service? How can I improve it?
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Jennie
3/12/2012 06:25:07 am
I was very happy when I got my SHINee bag! Thank you so much for having one. I'm neutral because even though your communication was superb, the packaging and pricing were average. Actually, packaging a bit below average from what I have received from other buyers so far.
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Florence
5/15/2012 12:18:25 pm
While I was fine with waiting as I wasn't in a rush to get the photos and I understand wanting to save on shipping, the process was still long. From ordering to receiving photos, it took more than 3 months (I only placed the order a week or two before the supposed deadline). As another comment pointed out, the packaging is only average as well.
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liezil
5/15/2012 02:26:59 pm
first, i did asked you if it's okay to combine your order (shop photos) with kattun chain goods. i even told you when the goods would possibly arrive to me. and you said 'no problem'. it's okay if you wait as long as i update you.. if you had said that the arrival of goods (to me) is too long for you to wait, i would have given you a refund 'coz i was not planning to ship the photos alone..
for the packaging, i put cardboard and/or styrofoam aside from bubble wrap, for delicate/fragile items (like CDs,DVDs,uchiwas).. otherwise i just put bubble wrap and place them in an envelope.
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Hi, I'm zelskeet. Please give me a feedback after you receive your order.